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  • labeled real user monitoring Remove labeled real user monitoring filter
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Troubleshooting RUM correlation issues for web applications

by Dynatrace Participant MargitM in Troubleshooting
‎07 Aug 2025 09:33 AM
12 Kudos
‎07 Aug 2025 09:33 AM
12 Kudos
  The problem   Dynatrace RUM correlates user actions with their corresponding distributed traces to provide seamless end-to-end visibility. This correlation enables features like: ...
Labels:
  • real user monitoring
  • troubleshooting guide
  • web monitoring

Web applications: Use Fiddler for debugging

by Dynatrace Advisor maliborskaya in Troubleshooting
‎14 Mar 2024 11:30 AM
6 Kudos
‎14 Mar 2024 11:30 AM
6 Kudos
Fiddler is a free web debugging proxy that logs all HTTP/HTTPS traffic between your web application and the Internet. You can download Fiddler from the Telerik official site. Capturing session...
Labels:
  • real user monitoring
  • web monitoring

Web applications: Issues with RUM JavaScript

by Dynatrace Advisor maliborskaya in Troubleshooting
‎20 Mar 2024 05:20 PM
19 Kudos
‎20 Mar 2024 05:20 PM
19 Kudos
  Problem This page explains what to do when Real User Monitoring (RUM) isn't working in your environment, specifically when there are issues with the bf. If you are using Dynatr...
Labels:
  • real user monitoring
  • web monitoring

Web applications: User action data is missing

by Dynatrace Advisor maliborskaya in Troubleshooting
‎21 Mar 2024 01:50 PM
4 Kudos
‎21 Mar 2024 01:50 PM
4 Kudos
If user action data is missing from your monitored web application, you can perform the following checks in Google Chrome with Chrome DevTools open, and then use Chrome DevTools to verify t...
Labels:
  • real user monitoring
  • web monitoring

RUM: What does a 'Max. user actions per minute exceeded' message mean?

by Dynatrace Advisor maliborskaya in Troubleshooting
‎23 Jan 2024 04:10 PM
13 Kudos
‎23 Jan 2024 04:10 PM
13 Kudos
A 'Max. user actions per minute exceeded' event informs you that the number of user actions generated from Real User Monitoring (Web, Mobile, and OpenKit) has exceeded a limit that is specific to you...
Labels:
  • real user monitoring

Web applications: Sessions are not correctly tagged or metadata is missing

by Dynatrace Advisor maliborskaya in Troubleshooting
‎21 Mar 2024 08:00 AM
3 Kudos
‎21 Mar 2024 08:00 AM
3 Kudos
  If you notice your sessions aren't correctly tagged or if you have missing metadata, it's likely due to the application data privacy setting called Do Not Track. For this settin...
Labels:
  • real user monitoring
  • web monitoring

Web applications: Sessions are randomly split into shorter sessions

by Dynatrace Advisor maliborskaya in Troubleshooting
‎20 Mar 2024 07:30 PM
3 Kudos
‎20 Mar 2024 07:30 PM
3 Kudos
When user sessions of your web application are randomly split into shorter sessions, ensure the following. If you configured the cookie domain manually, make sure that it does not overlap with th...
Labels:
  • real user monitoring
  • web monitoring

Web applications: Web request isn't linked to its user action

by Dynatrace Advisor maliborskaya in Troubleshooting
‎19 Mar 2024 07:30 PM
3 Kudos
‎19 Mar 2024 07:30 PM
3 Kudos
If there appears to be a missing link between a user action and its distributed trace, check the following for your web application. Verify that web requests are captured: Make sure tha...
Labels:
  • real user monitoring
  • web monitoring

Web applications: Source actions are missing for subdomain navigations

by Dynatrace Advisor maliborskaya in Troubleshooting
‎19 Mar 2024 11:40 AM
1 Kudo
‎19 Mar 2024 11:40 AM
1 Kudo
Starting with November 2022, browsers implemented a stricter referrer policy. This resulted in missing subdomain source actions for your applications monitored with Dynatrace. The referrer pol...
Labels:
  • real user monitoring
  • web monitoring

Mobile applications: Build issues with Dynatrace Android Gradle plugin

by Dynatrace Advisor maliborskaya in Troubleshooting
‎21 Jan 2024 02:10 PM
4 Kudos
‎21 Jan 2024 02:10 PM
4 Kudos
  Why do I see the message `OneAgent SDK version <version_number> does not match Dynatrace Android Gradle plugin version <version_number>`? OneAgent SDK and the Dynatrace Andro...
Labels:
  • android
  • mobile monitoring
  • real user monitoring
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