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If you can't resolve a problem with Session Replay on crashes for Android, please contact a Dynatrace product expert via live chat within your Dynatrace environment. Also, ensure that your system mee...
If you can't resolve a problem with Session Replay on crashes for iOS, please contact a Dynatrace product expert via live chat within your Dynatrace environment. Also, ensure that your system meets t...
If you can't resolve a problem with Session Replay on crashes for iOS, please contact a Dynatrace product expert via live chat within your Dynatrace environment. Also, ensure that your system meets t...
If you can't resolve a problem with Session Replay on crashes for Android, please contact a Dynatrace product expert via live chat within your Dynatrace environment. Also, ensure that your system mee...
Abstract
This article shows initial troubleshooting steps when Session Replay is unavailable. These steps will help you to narrow down the issue and understand which points to check.
Pro...
There is a hard limit of 100 resource beacons per minute and per tenant, evaluated every 5 minutes. If the limit is exceeded, the sampling rate for new sessions will be dropped to zero, meaning no ne...
This will be a very quick, simple question but I was looking at this older thread (Solved: Re: Is there a way to export session replay? - Dynatrace Community) from 2022 and I haven't seen any more re...
iFrame recording only works if the JavaScript Agent is injected also inside the iFrame. If the iFrame comes from another site, like google maps or similar, and the JS Agent in the frame is missing, w...
When session is not recorded, please check the following 2 points on the browser.
1. Javascript agent is injected and loaded
Check the page source that JavaScript code is present and th...
The easiest way to check that Session Replay data is being recorded from an application in which you have enabled the feature, is by going to the User Session list and filtering with "Session Replay:...
