Without knowing your exact configuration, I can only point you to the areas that would most likely need to be updated. Under "Settings" in Dynatrace, take a look at the "Alerting Profiles".
Also take a look at "Problem notifications".
Hope that helps!
@Yashpal M., This is a two part request. It is important to understand how alerts are sent out. The first step is to create/edit an alert profile.
Once in an alert profile is created, you can filter down the scope of the alert profile by adding tags. If you have management zones you can even tie the Alert Profile to the Management Zone to give it the same view scope as the Zone - This allows you to leave the settings to "All entities" that match the Management Zone.
The other part of this is creating a type of integration for the alerts to go to. This is done by going to settings, integration, problem notifications.
Dynatrace has many out of the box integrations you can set up. Click email if you want to shoot out an email on alerts to users.
Now you can create an Alert.
Give it a meaningful name, this is only used for Dynatrace admins, for example: Easy Travel alerts.
Put in the email addresses or group emails of the users that want to get the alert. Put in a CC'ed email, I typically add myself here just to ensure the users get the emails, then i remove myself later.
You can then customize the subject line if you wish with the placeholders shown.
Now its important to select the alert profile that you just created, those these alerts will be filtered to those problems like "Chad-Test".
You can then select to send a test notification and ensure your recipients get the email.
Finally don't forget to save it!
Your Alert integrations will be shown like this. You have the ability to turn them On/Off, edit them, or delete them.
Let me know if you need any other assistance!