Is the sender email address still fixed or can it be changed? In the cluster console -> 'Home>Settings>Emails>SMTP server' as well in 'Home>Settings>Emails>Email notifications' the Sender email address is set to 'no-reply-<HOST>@<CUSTOMERDOMAIN>' but we also receive email notifications with sender address 'email@example.com'.
Is the sender address depending on the Alerting Profile? When is 'firstname.lastname@example.org' used as sender email address and when will the manual set email address in de cluster console 'no-reply-<HOST>@<CUSTOMERDOMAIN>' be used as sender?
We'd like to use only the the manual set email address as sender and not 'email@example.com'.
Thanks for the help.
Solved! Go to Solution.
Hi @Wolfgang B.,
We are seeing something similar in a Managed Environment a customer is using. Only when using the Default Alerting Profile -
We have found that when a custom email (not associated with a Dynatrace Cluster User - Group Email Account) is used the alerts always come from a external email, firstname.lastname@example.org. However, when we use an email associated with a cluster user the emails come from our defined outbound/from email address noreply@<clustername>. When both custom email and indivdual users emails are included in the notification settings, the users receive duplicate emails, one from email@example.com and