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Process group availability monitoring: Problem notification for Minimum Threshold failed

CJW55
Visitor

Hello,

 

I have a question regarding Problem Alerting relative to Process Group Availability monitoring.

 

In our environment there are three process groups associated with a Management Zone. Each process group has configured availability monitoring for a minimum of 4 active process. 

 

CJW55_0-1657197734832.png

 

 

These processes are restarted on a daily basis. The process restart procedure is a "graceful" stop and start of the application server. 

 

CJW55_1-1657197734834.png

 

 

The chart above shows the number of process group instances reduce below the requirement of 4. The Process Group Availability monitoring clearly indicates "Open a new Problem" "if minimum threshold is not met". No problems have been created and therefore no notification has been sent to support teams.  Why is a problem not created when the count process count clearly drops below 4?

 

Thank You

1 REPLY 1

techean
Dynatrace Champion
Dynatrace Champion

This could be pointing out to a bug, can you please try raising a support ticket for same as this would need further analysis at log levels.

KG