Third-party event ingests

[alban_denizot]

Hi,

The next generation AI root cause analysis has a new feature called third-party event ingests. I would like to understand what type of elements, where they would come from, how are they processed ?

Is their any documentation on this new feature ?

I've already read those two:

https://www.dynatrace.com/news/blog/enhanced-ai-root-cause-detection-minimizes-alert-spam-beta/

https://www.dynatrace.com/support/help/how-to-use-dynatrace/problem-detection-and-analysis/problem-a...

Thanks in advance,

Alban

[skrystosik · Accepted solution]

This is related to custom metrics which you can push to Dynatrace via plugin or via API. Those metrics, until know, where not considered by AI during root cause analysis. Now it will be possible to use AI for custom metrics as well.

Without it, to get problem alert related to custom metric that is send to DT server, you should configure custom threshold with event message. In such option problem will be raised based on this value with message of your choice. AI will help to do this without your extra effort.

Sebastian

[alban_denizot]

Ok so if I understand it right, it is not the AI which gets external element on its own but the user who pushes custom metrics via the API ?

You are only taking about custom metrics but in the documentation it is written third party events. For me events and custom metrics are not the same. I am not sure we are talking about the same thing.

[skrystosik]

Events are based on custom metrics and this is my understanding of this according to all informations I have.

Let’s think about custom network device which is part of smart scale. Some transactions are related to this communication. If you will push custom metrics to it, custom events that are on top of them can be used in root cause analysis. It may be not only use case but this is first I have in mind. Pushing just events without any context on smartscape topology will not work. This is something I’m sure about.

Sebastian

[eduard_van_der1 · Accepted solution]

Hi,

You can add custom events through the Events API.

Documentation on pushing events:

https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/events/post-ev...

The API used has an example here (Environment API in your own environment):

https://yoj211.managed-sprint.dynalabs.io/e/ecc29184-1ae2-46dd-96fe-06997671fc57/api-doc/index.jsp?u...

[skrystosik]

If you was talking about this kind of events @Alban D. than yes you can push them to Dynatrace. They will be connected to problems related to entities that has those events pushed: