We have faced two kinds of situations which I cannot understand why they are different.
The first one is when our Problems Json comes with the serviceMethod field defined, as the image below shows.
The point here is: in this situation I'm able to see the specific requests which are alerting. However, there are cases it is not possible. I've realized some services are like that while others don't show this level of detail.
On the other hand, some services haven't got the "serviceMethod" field. Instead of it, these services comes with a field called "serviceMethodGroup". This scenario does not allow us to know which request is alerting specifically. (Of course there are other ways to figure it out. But I want to see in this way).
The image below shows the second scenario.
Is this something related to any configuration in Dynatrace? Or this level of detail will depend on our application that is being monitored?
Thank you in advance!