12 Sep 2025 05:56 AM
currently , email notification body is updated with event.description field in Davis Anamoly Detector app , i want to have a different email body incase of the issue closure - example : Alert condition is solved , how can i configure it
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12 Sep 2025 07:54 AM
Hi,
I would say checking out-the-box placeholders "{XXX}" available in email integration.
Best regards
12 Sep 2025 03:51 PM
Hi,
unfortunately, it’s not possible to configure a separate message for "Send email if problem closed."
I suggest using:
{State}: Problem state. Possible values are OPEN or RESOLVED.
The list of placeholders is below:
{ImpactedEntities}: Details about the entities impacted by the problem in form of a json array.
{ImpactedEntity}: A short description of the problem and impacted entity (or multiple impacted entities).
{ImpactedEntityNames}: The entity impacted by the problem.
{NamesOfImpactedEntities}: The names of all entities that are impacted by the problem.
{PID}: Unique system identifier of the reported problem.
{ProblemDetailsHTML}: All problem event details including root cause as an HTML-formatted string.
{ProblemDetailsJSONv2}: Problem as json object following the structure from the Dynatrace Problems V2 API. The optional fields evidenceDetails and impactAnalysis are included, but recentComments is not.
{ProblemDetailsJSON}: Problem as json object following the structure from the Dynatrace Problems V1 API.
{ProblemDetailsMarkdown}: All problem event details including root cause as a Markdown-formatted string.
{ProblemDetailsText}: All problem event details including root cause as a text-formatted string.
{ProblemID}: Display number of the reported problem.
{ProblemImpact}: Impact level of the problem. Possible values are APPLICATION, SERVICE, or INFRASTRUCTURE.
{ProblemSeverity}: Severity level of the problem. Possible values are AVAILABILITY, ERROR, PERFORMANCE, RESOURCE_CONTENTION, or CUSTOM_ALERT.
{ProblemTitle}: Short description of the problem.
{ProblemURL}: URL of the problem within Dynatrace.
{State}: Problem state. Possible values are OPEN or RESOLVED.
{Tags}: Comma separated list of tags that are defined for all impacted entities. To refer to the value of a specific tag, specify the tag's key in square brackets: {Tags[key]}. If the tag does not have any assigned value, the placeholder will be replaced by an empty string. The placeholder will not be replaced if the tag key does not exist.