27 Jun 2017
	
		
		02:47 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		18 Jan 2022
	
		
		09:27 AM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			Karolina_Linda
		
		
		
		
		
		
		
		
	
			
		
In the ServiceNow integration the Problem Notification and CMDB update of changes in Smartscape, happen "in real time". Can this be replicated in the REST interface or are other methodologies (e.g. Webhooks) involved to get the trigger to come from Dynatrace.
Solved! Go to Solution.
27 Jun 2017 02:54 PM
Problems are sent over to ServiceNow through push of a HTTP POST message. CMDB CI sync is done by a 10min scheduled job that pulls the Smartscape topology data from our public Dynatrace API.