Want to Integrate Dynatrace Managed with IBM Netcool Operations Insight(NOI) . CAn someone suggest regarding that?

[jyoti_29itstu]

Hello Team

Earlier In Appmon, we were sending incident alerts to IBM NOI through SNMP. Same thing i have to do with Dynatrace Managed. I checked in integration part in Dynatrace some custom integration is there through webhook, but still i haven't get clear idea. Can someone guide me regarding that

[skrystosik]

I’m checking it fast but here you have sample payload for netcool:

https://www.ibm.com/support/knowledgecenter/ko/SSNFET_9.2.0/com.ibm.netcool_OMNIbus.doc_7.4.0/omnibu...

This payload sends event to tool.

You have to configure custom webhook integration to send payload like this. You should authorize for rest protocol according to ibm documentation. Values in payload should be replaced with available variables (you have list near text field where you are pasting payload). Variables will be switched to real values during execution.

Sebastian

[Julius_Loman · Accepted solution]

Best way to integrate to Netcool/OMNIbus is to use the messagebus probe on Netcool side and the problem notification webhook on Dynatrace side. The messagebus probe can listen on a port for http rest calls and parse incoming requests as json files. As each Netcool/OMNIbus implementation is different, you might need to tailor the rules file.

I can provide some sample rulesfile you can start with if necessary.