21 Apr 2021
	
		
		01:46 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		14 Dec 2022
	
		
		12:40 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		 MaciejNeumann
		
			MaciejNeumann
		
		
		
		
		
		
		
		
	
			
		
Hi Community,
I have installed the Dynatrace Oneagent extension to an Azure Web Application and although the installation is fine I pick up nothing but the Azure IIS service calls. What am I missing? I need to see the actual web requests and stacktraces etc.
DSF.
Solved! Go to Solution.
21 Apr 2021 08:00 PM
You could check that you have communication from azure to Dynatrace.
22 Apr 2021 09:07 AM
@Marcelo_santand Oneagent can see the IIS app pool on that Azure Web App so to me it means I have comms with that Azure App unless you mean something else?
02 Jun 2021 02:59 PM
We have a similar problem. Despite having deployed the Dynatrace Extension successfully on the Azure App Service, the OneAgent (IIS) component is loading but the OneAgent (DotNet) component is not . The app was stopped and started as well. (Repeated uninstall and install, stopped and started several times).
As described above, we only see the Web Service calls, with no visibility into the transactions, e.g. database calls. Would be really helpful to understand if anyone has seen similar difficulties, and how to resolve.
14 Dec 2022 12:35 PM
Hello everyone,
You can check out a similar thread in the Community, where @rodrigo_alvare1 provided a solution with a list of steps to check when connecting Azure to ActiveGate. Hope that helps!
Connecting Dynatrace to Azure monitor - Communication error 
