13 Jan 2026 08:04 AM
In gen2, the timeframe of the chart are displayed in 24-hour format:
In gen3, however, the timeframe is displayed in 12-hour format. Is it possible to choose the time format as I wish?
13 Jan 2026 08:28 AM
Time format is based on your browser settings (based on browser locales).
Timezone (if needed) can be set in your user preferences and on the environment (in account management).
14 Jan 2026 06:32 AM
@Julius_Loman Where can I check on it? I have checked the browser settings but do not see any time format related setting. I have checked in account management and do not see any time format related settings either.
14 Jan 2026 06:51 AM
@Hillman is language settings. What language do you have? US English has 12 hours format while UK settings has 24 hours.
14 Jan 2026 06:53 AM
@Julius_Loman It is US English.
Why does the time format being tied to language?
14 Jan 2026 08:03 AM
In browser you set locale, not just the preferred language.
15 Jan 2026 02:21 AM
@Julius_Loman What I mean is, why does the time format tied to the locale instead of allowing users to choose what they want?
15 Jan 2026 08:26 AM
@Hillman beacuse that is how browsers work and they use locale. This is not Dynatrace specific.
If you want a 24-hour format, I recommend switching to "English (United Kingdom)" instead of "US English" as US has a 12-hour time format.
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