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Dynatrace SaaS 1.337 - Error Message

MARCOSSILVA
Participant

After April 21st, when changing the timeframe of any dashboard, the following message appears:

Failed to add recent timeframe preset

Error ref:....

2 REPLIES 2

Julius_Loman
DynaMight Legend
DynaMight Legend

The best way is to open a support ticket. I did not encounter such an error in any of the environments I work with. If you want to do some pre-check first, inspect the network requests from your browser using developer console and look for http errors. 

Dynatrace Ambassador | Alanata a.s., Slovakia, Dynatrace Master Partner

zietho
Dynatrace Leader
Dynatrace Leader

yes, please open a support ticket and report the bug there, including links to dashboards where this happens and also screenshots showing when/where this happens.

could it be that you are using such timeframes (new feature) from the new "Recent timeframes" section? 

zietho_0-1777571220763.png

 

 
And really sorry for the bad experience! This should not happen! 

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