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Issues with CSV Export from Dashboard Tiles – Special Characters, File Naming, and Unit Column

Lakshmi1002
Newcomer

Hi Community,

I have been working on exporting data from dashboard tiles to CSV and observed a few issues/queries where I need guidance:

1. Special characters in exported CSV

In the dashboard tile (screenshot attached), you can see Success • 1173 and Failure • 138 (where the middle dot separates the label and count). However, when I export the tile as CSV and open in Excel, the middle dot (•) is showing as a special character (•).

Lakshmi1002_0-1755589373801.png

Lakshmi1002_1-1755589456520.png

Is there any way to fix this so that the CSV export preserves the dot character properly? Or is this the expected behavior?

2. Exported CSV file name always defaults to data.csv

Whenever I export a tile as CSV, the file downloads with the name data.csv. Ideally, it would be great if the exported file name could match the tile name (e.g., API Status Call.csv instead of data.csv).

Is there any option or setting to configure this behavior?

3. Unit column showing as "undefined" in CSV

In the exported CSV, I see an extra column unit with the value undefined (screenshot attached). In the tile settings, the value type is Double (screenshot attached). I tried overriding the unit, but since no unit is defined in the first place, I couldn’t change it.

Lakshmi1002_2-1755589563368.pngLakshmi1002_3-1755589595202.pngLakshmi1002_1-1755589456520.png

Is there a way to either define a proper unit for such metrics, or exclude the unit column entirely from export if no unit is available?

Any guidance on these would be very helpful.

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