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Dynatrace ActiveGate Installation Error

StateofMOBR
Visitor

I am getting the following error when trying to run step 2 of the Linux ActiveGate installer:

Error reading S/MIME message
140170078168960:error:0D0D40D2:asn1 encoding routines:SMIME_read_ASN1:no multipart body failure:crypto/asn1/asn_mime.c:416:

Does anyone know what may be the cause of this?

5 REPLIES 5

Hi, 

Can you post commands that you used? My first thought was that you have issue like in this thread:

https://community.dynatrace.com/t5/Dynatrace-Managed-Q-A/Dynatrace-Managed-installation-Error-readin...

Best Regards

"The lions does not ally with the coyotes"

StateofMOBR
Visitor

The first command was:
wget -O Dynatrace-ActiveGate-Linux-x86-1.249.243.sh "https://motrace.state.mo.us/e/058e3455-486c-40a8-beab-32f6d5d0ee7f/api/v1/deployment/installer/gatew..." --header="Authorization: Api-Token dt0c01.Y7JCFOS5V6STB2KR3JBB52RB.JXSAIVAG4EG34AW6Z43DW62XU3FM4AE2VOT2WYJJAH4BR4YV2PQ66WVJVIGUJU3A"

And then the second command I ran was:
wget -O Dynatrace-ActiveGate-Linux-x86-1.249.243.sh "https://motrace.state.mo.us/e/058e3455-486c-40a8-beab-32f6d5d0ee7f/api/v1/deployment/installer/gatew..." --header="Authorization: Api-Token dt0c01.Y7JCFOS5V6STB2KR3JBB52RB.JXSAIVAG4EG34AW6Z43DW62XU3FM4AE2VOT2WYJJAH4BR4YV2PQ66WVJVIGUJU3A"

The second command is when I got the error. I did also see the thread you listed, but I wasn't entirely sure if it was the same issue.

Thanks!!

Those commands you posted are identical. After download installer second one should be verify signature and then run the installer with root rights.

Pawel_Zalewski_0-1705499332493.png

 

"The lions does not ally with the coyotes"

That is correct, when verifying the signature I am getting the error of Error reading S/MIME message
140170078168960:error:0D0D40D2:asn1 encoding routines:SMIME_read_ASN1:no multipart body failure:crypto/asn1/asn_mime.c:416:

Please try to delete these last section of command.

| openssl cms -verify -CAfile dt-root.cert.pem > /dev/null

I read that it's problem with Certification Checking. You need to skip it somehow. I'll try scan AG installer script for any commands that verify it.

 

"The lions does not ally with the coyotes"

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