Dynatrace Managed - lost email with download installer

[DanielS]

Dear All,

Below are the required steps to download the installer.

1. Log into the Linux machine where you want to install Dynatrace Managed.
2. Copy the wget command line from the activation email you've received...

... But my client has lost this email, because the person who received it a long time ago no longer works at the company. 

What is the recommended procedure for this cases?

Regards,

[Julius_Loman · Accepted solution]

Recommended way would be to contact Dynatrace representative. Even if you manage to find the email, if it's too old the links may not work anymore since the versions may not be there to download. Also if you have already used the license, it must be released either during uninstall of the cluster node or by Dynatrace.

However, if you want to install another cluster node into the existing cluster, you don't need that email and you can download the preconfigured installer from CMC.