I have web check volume but the menu item does not appear (Managed)

[sam3]

I have web check volume in my license but the Web Checks and Availability menu item does not appear on the menu in my managed instance.

[Radoslaw_Szulgo]

Can you please clarify what menu items do you refer to?

We have a help page that may also help you to set web checks in managed:

https://docs.dynatrace.com/managed/platform-modules/digital-experience/synthetic-monitoring/browser-...

[pahofmann]

I think he means the Menu Point "Web Check and availability". I see that in my SaaS account under Monitoring. But in my Managed instance I don't have it, even after creating a Webcheck via "Deploy Dynatrace".

[pahofmann]

You can create Webchecks via the deploy Dynatrace Tab.

[Philipp_Kastner]

Hi Sam,

that sounds like it might be a bug. Could you please open a support ticket so we can have a closer look.

Thank you, Philipp

[pahofmann · Accepted solution]

For future reference. The menu item (now called Synthetic) only shows up in managed installation if a public security gateway is installed.