14 Jul 2017
05:15 PM
- last edited on
21 Dec 2023
12:22 PM
by
MaciejNeumann
I have web check volume in my license but the Web Checks and Availability menu item does not appear on the menu in my managed instance.
Solved! Go to Solution.
14 Jul 2017
05:19 PM
- last edited on
01 Feb 2024
12:01 PM
by
ghaydtner
Can you please clarify what menu items do you refer to?
We have a help page that may also help you to set web checks in managed:
15 Jul 2017 08:06 AM
I think he means the Menu Point "Web Check and availability". I see that in my SaaS account under Monitoring. But in my Managed instance I don't have it, even after creating a Webcheck via "Deploy Dynatrace".
15 Jul 2017 08:11 AM
You can create Webchecks via the deploy Dynatrace Tab.
17 Jul 2017
07:14 AM
- last edited on
01 Feb 2024
11:59 AM
by
ghaydtner
Hi Sam,
that sounds like it might be a bug. Could you please open a support ticket so we can have a closer look.
Thank you, Philipp
23 Jan 2018 10:35 AM
For future reference. The menu item (now called Synthetic) only shows up in managed installation if a public security gateway is installed.