Installed cluster ActiveGate files are missing

[BaliBan]

I had installed an environment ActiveGate in my client server but after 1 or 2 days I couldn't see that environment AG in my Deployment Status, so I tried to uninstall it, while uninstalling that AG I can't see the files in Gateway.

[radek_jasinski · Accepted solution]

You probably have some mechanisms on the server that roll back changes. ActiveGate will not uninstall itself.

You can find all the paths for AG here:
https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-activegate/configuration/wh...

[yair_mashmor]

seems like this might be an issue.

experienced the same thing, no one deleted any thing, and only the active gate files were deleted.

worth looking into.

[radek_jasinski]

You can try to reproduce this problem, but I think it is a very strange thing. As I wrote I suspect some mechanism that takes care of server configurations or manual removal.

[sagar_dalvi]

@BaliBan 

Try to install it again on that same server, it might be solve your problem, before doing this make sure telnet/connectivity is happening from AG to your DT Cluster.