cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Looking to upgrade from Dynatrace Managed to SaaS? See how

Running a newer version of OneAgent with an older version of Dynatrace Managed

gchastne
Guide

I thought I'd seen something in the documentation on this, but couldn't find it.

We have a situation where support are recommending that a problem we have is fixed in the latest version of OneAgent. Due to our normal release cycle we aren't at the latest and parallel version of Dynatrace Managed.

What are the rules around running a new version of OneAgent againsts a slightly older version of Dynatrace Managed? Does the same apply to ActiveGate?

4 REPLIES 4

AntonioSousa
DynaMight Guru
DynaMight Guru

@gchastne,

Interesting scenario. Not sure if anyone has experienced with this, but I would say it is an unsupported scenario. I would not do it in a production environment. While most of the things might work, you might encounter very strange situations.

I would stick with Support on this one.

Antonio Sousa

PacoPorro
Dynatrace Leader
Dynatrace Leader

Honestly, I've never been in such a situation. Usually, the cluster has controls to talk to supported agents and if the version is not in the list of active versions, the cluster rejects information from the oneagent. 
Agree with @AntonioSousa stick with support.

Peter_Youssef
Champion

Hi @gchastne 

through cluster update UI, you can exclude specific versions of Dynatrace updates and keep the required updates for Oneagents and activegates

Peter_Youssef_0-1726648421726.png

for oneagent updates 

Peter_Youssef_1-1726648513134.png

for AG, you can disable the automatic update to proceed most stable versions

Peter_Youssef_2-1726648586046.png

under cluster API V1 you can create a token with the below scope to decide the update preferences 

Peter_Youssef_3-1726648849151.png

Peter_Youssef_4-1726648891507.png

Peter_Youssef_5-1726648928083.png

Thanks

 

 

 

Peter_Youssef
Champion

Hi @gchastne 

for environment releases you can find it under environment api v2 

Peter_Youssef_6-1726649062117.png

but you can only view it, no option to execute post.

Featured Posts