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Playback failed because the html element could not be found to perform action

manuel_novas
Newcomer

Just Helpme!

5 REPLIES 5

Philipp_Kastner
Dynatrace Pro
Dynatrace Pro

Hi Manuel,

this message indicates that one of the elements defined in your clickpath can not be found. You can have a look at the locators used to find the element in the clickpath settings.

If the problem persist, please go ahead an open a support ticket with additional details.

Kind regards, Philipp

james_leatherma
Participant

I think there is something wrong with the locator during playback. If I record a script with four steps, the second steps fails with that error. However, if I delete the fourth step, everything is located correctly.

With four steps:

After I delete the fourth step:

Hi James,

indeed this looks strange. Could you please go ahead and open a support ticket including steps to reproduce this.

Thank you, Philipp

SB_12
Organizer

hi

We are facing similar issue . has your issue been resolved?

Thanks

Swati


Sujit
Helper

Hi,

I am facing same issue, did we find any solution yet. 

 

Thanks,

Sujit

Dynatrace Certified Professional