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Services Detected Name: "Declared unavailable by agent"

Vineet_Sinha
Dynatrace Guide
Dynatrace Guide

What can be the reason that for some services the Detected name is shown as below in DT UI

[declared unavailable by agent] / [unresolved]
 
Below are some more points related to the observation
 
* The processes associated with the services showing unavailable are detected and named as expected.
* The Services main technology are .NET and ASP.NET
*No custom service detection rules are set 
*Other NET/ASP.NET services related to same host are detected and named properly.
 
Thanks
 
 
5 REPLIES 5

Mohamed_Hamdy
DynaMight Champion
DynaMight Champion

Hi Vineet_Sinha,

I think you need to open a support ticket and try to include the logs, screenshots, and URLs

Certified Dynatrace Professional | Certified Dynatrace Services Delivery - Observability & CloudOps | Dynatrace Partner - yourcompass.ca

Rodrigo_Miranda
Observer

I also have this problem

Dynatrace Certified Associate

georgiag
Observer

I also am experiencing this problem.

Disabling the .NET WCF v2 made an improvement for a process I tested on, is that feature enabled for you?

ernestojm
Visitor

I also have this problem, has anyone been able to solve it?

I open a ticket, we've been looking for the reason for two months, we still don't have anything

 

Dynatrace Certified Associate

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