ActiveGate plugin module service

[Babar_Qayyum]

Dear All,

According to the documentation "ActiveGate version 1.175+ has the plugin module installed by default." Our current ActiveGate version is 1.177.

After successful installation, you should see two running services:

• Dynatrace Gateway responsible for running ActiveGate
• Dynatrace Remote Plugin Module responsible for running ActiveGate plugin module

I can see only the following running services on the ActiveGate.

dynatraceautoupdater.service loaded active running Dynatrace ActiveGate AutoUpdater service

dynatracegateway.service loaded active running Dynatrace ActiveGate service

It means from 1.175+ version there will be no Dynatrace Remote Plugin Module service.

Regards,

Babar

[skrystosik · Accepted solution]

When you go to Deployment Status => ActiveGates, do you see there information that plugin module is installed and active?

Sebastian

[Babar_Qayyum]

Hello @sebastian k.

Please find the following information from one of the EA.

Regards,

Babar

[skrystosik]

So it should be fine

[marco_mannucci1]

It is possible the process is not using enough resource to register if you have not deployed any plugins....

[Babar_Qayyum]

Hello @sebastian k. and @Marco M.

Documentation is not updated on the source, but the following information is under the IBM MQ link:

remotepluginmodule.service loaded active running Dynatrace Remote Plugin Module

Regards,

Babar

[Yosi_Neuman]

Hi guys

1. Updating AG 171 without remote plugin to 179 didn't added the remote plugin service - How can we add the service now?

2. The same upgrade (171 --> 179) on different AG with remote plugin service installed finished OK and the remote plugin service is running but on the UI its says that the plugin is inactive, is that a bug?.

Yos

[larry_roberts · Accepted solution]

I think you can issue the command...

systemctl status remotepluginmodule

I am not 100% sure on that though. I only use the...

systemctl restart remotepluginmodule

Keep in mind too that it will require root or the ability to sudo.