Hello everyone, I just installed a F5 big-ip LTM extension on my Dynatrace SaaS environment, I tested networking configuration with an snmpwalk command and it's working well from my activegate (2), but when I try to configure my extension I have this problem:
Failed to assign monitoring configuration to Active Gate. Reason: The monitoring configuration requires Active Gate version 1.230.0 or later that supports data source snmp and belongs to group "env.production"
But my activegate version is above 1.230.0 my current version is: 1.233.152 for both activegates in my activegate group env.production and those are up to date.
Please, cloud you give me some help to solve this problem.
I am not sure this is related or not but while configuring the F5 devices, I was facing an error message. Later on, I found that the ActiveGate/s IP address/s must be allowed on the F5.
Once, the F5 admin allowed both IP addresses then, we were able to configure/fetch the data successfully.