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Metric data is not visible in Dynatrace tenant

kpurimitla
Participant
 

Hi,

I am developing a custom extension to send metrics to Dynatrace using the code below. While running the code, I can see the metric data with two dimensions being sent to Dynatrace with the specified metric name. However, the metric name displayed in Dynatrace is not the one I provided during development but an earlier one. Could you please suggest a solution?

 

try:
                token =get_token(client_id, client_secret, remote_host)
                contact_lists = get_contact_lists(token, remote_host, division_id)
                self.logger.info("Contact lists retrieved successfully")
               
                for contact_list in contact_lists:
                    contactlist_name = contact_list.get("name")
                    size = contact_list.get("size")
                    if contactlist_name and size is not None:
                        #self.report_metric("size",size, dimensions={"name": contactlist_name, "size": size})
                        self.report_metric("ld.custom.genesysContacts", dimensions={"name": contactlist_name, "size": size})
                save_to_json(contact_lists)
   
            except Exception as e:
                print("Failed to retrieve contact lists:", e)
2 REPLIES 2

Mike_L
Dynatrace Guru
Dynatrace Guru

The metric line which currently is uncommented is not sending any value. That's probably why it's not acting as you'd expect.

Mike

I agree with you Mike

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