14 Oct 2022 03:24 PM - last edited on 17 Oct 2022 09:48 AM by MaciejNeumann
14 Oct 2022 04:02 PM
Hi @kiranraju,
I also relaized it in this week from a log at a clinet. It was a oneagent extension not an active gate extension. I have not found any settings on the GUI for the restrictions.
I suggest to raise a support ticket or turn to the extension team. Maybe @diego_morales could provide a contact for you.
Best regards,
Mizső
14 Oct 2022 07:55 PM
Thanks, Mizso. @diego_morales could you please help on this.
17 Oct 2022 04:27 PM
Hi @kiranraju ,
Thanks for reaching out. The OneAgent extension only collects queues/channels/listener metrics from those that were specified. However, it attempts to get availability status from the other ones on the same host. If it is not able to connect to check their availability, it just skips them.
Thanks,
Diego
17 Oct 2022 04:31 PM
@diego_morales - Is there a way to restrict connecting the unconfigured Queues?
17 Oct 2022 04:37 PM
@diego_morales Can we restrict the Dynatrace to restrict availability checks for unmonitored queue managers using access to MQM folders?
17 Oct 2022 05:46 PM
No. It goes by running process on the host and checks for status on queue managers according to running process. It does not determine which QM to connect by access to MQM folders.
Are you experiencing performance or issues with this availability check? Could you explain? Perhaps we can enhance the extension for this.
Thanks,
Diego
20 Oct 2022 06:57 AM
The customer is seeing more logs in their MQ debug log file for the queue managers as it is writing the log every minute as mentioned below.
"AMQ8077W: Entity 'dtuser' has insufficient authority to access object EPED1
[qmgr]".
It is causing the problem to Analyse the logs for application specific errors and consuming log size.
20 Oct 2022 04:42 PM
@diego_morales May I get the update on the above query, please?
21 Oct 2022 01:54 PM
Hi kiranraju,
Let me understand your question better. You inform that you configured 2 endpoints in the plugin (extension) and that when checking the log, you verify that it tries to connect other endpoints? Regardless of the user, the truth is that it makes no sense to search for a connection in unconfigured locations. It would be nice if you post the version of your IBM MQ extension, the snippet of the log which could be the output of the command: #tailf -100 /var/lib/dynatrace/remotepluginmodule/log/remoteplugin/custom.remote.python.ibmmq_java/IBM_MQ_Java_Plugin.log. Also images of the endpoints that are configured in the extension's UI.
With this information it is easier to help you.
Alex Cunha
21 Oct 2022 03:54 PM
Hi @AlexCunha - The logs We are talking about are in IBM MQ and not Dynatrace. Attached is the file for your reference and also attached are the endpoints which are configured in UI.
21 Oct 2022 06:28 PM
kiranraju,
From what I see is a clear error in user permissions. I was talking to the MQ specialist here at my institution. It informs that in this situation the user "dtuser" must be placed in the "mqm" group of the server where the agent runs.
Can you do this test?
Alex Cunha
25 Oct 2022 12:59 PM
Thanks, @AlexCunha . We will check and get back to you.