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JIRA integration test failed. HTTP Response Code: 400 - Bad Request

jegonzalez
Newcomer

I am trying to integrate JIRA with Dynatrace SaaS and I'm receiving the next error message

 

JIRA integration test failed

Reason: Non successful HTTP response.

HTTP Response Code: 400 - Bad Request

HTTP Response Body:

 

Is a configuration missing on my Jira Server?

 

6 REPLIES 6

jegonzalez
Newcomer

HTTP Response Body:

{"errorMessages":[],"errors":{"customfield_10113":"Source is required.","customfield_10110":"Dimension is required."}


There are certain fields which are missing, do you know if you have any such fields?


silvia_moreno_u
Advisor

Hi Emmanuel,

We need a bit more info, could you show us your configuration in Dynatrace? (masking confidential data of course).

Regards

Silvia


yes of course!


this is my configuration



Hi.


I share with you my screen of my configuration.

Additional in the JIRA server I have already added the Dynatrace ip to the host.

I have already tested TELNET from the JIRA server to the Dynatrace server and it was successful but it still does not connect.

Am I missing something?

JIRA endpoint URI:

http://11.11.11.11:443/rest/api/2/


jemartineza
Participant

Hi

I share the link on how to add Jira certificate to the Dynatrace Server

https://answers.dynatrace.com/questions/249520/view.html