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Changing the registered email id in the profile at Dynatrace University


Hi All,

I had registered with Dynatrace university in the past with my work email id. I wanted to change the registered email id to my personal email so that i won't lose my earned certifications and badges, and training if I switch my job. Please help me how can I do that.



DynaMight Legend
DynaMight Legend

Hello, In order to do this you need need to put in two support (ZenDesk) Tickets with your active account. Send one to the Dynatrace University stating your active email and the new email you want it converted to. Same goes for the Community, please follow their instructions to a 'T' so they can port your account to the new email address account.  


DynaMight Pro
DynaMight Pro

This definitely is a FAQ candidate. Thanks for the article and answer. (Was on my todo list to find out ;-))

Kind regards, Frans Stekelenburg                 Certified Dynatrace Associate |, Dynatrace Partner

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