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Cluster 283 bug - Key Requests Resulting in 404 Error - Fixed in Cluster 1.284

ChadTurner
DynaMight Legend
DynaMight Legend

Hello everyone, 

There is currently a bug in Cluster 1.283.64.20240117-171053. 

Issue: When locked in a problem card timeframe/view in your Global Time Frame Selector, and you select a Key Request, the page will result in a 404:

ChadTurner_0-1705695055040.png

Work Around: 

You can revert form the V2 layout of Services and the older, classic layout will work just fine. 

ChadTurner_2-1705695265713.png

 

You can also remove the Problem Card association from the GTF and the issue will resolve. 

ChadTurner_1-1705695211841.png

 

Dynatrace Support is aware of this issue via Ticket: 270410 

-Chad
3 REPLIES 3

ChadTurner
DynaMight Legend
DynaMight Legend

Status Update: Development has confirmed there is a bug, which has been backported to 284 (released targeted for next week). The regression is only when Problem state is activated, disabling it brings back usage as usual as workaround. 

-Chad

rsmsdk
Helper

Thank you for this post. This was driving me crazy.

Copenhagen - Denmark

ChadTurner
DynaMight Legend
DynaMight Legend

Status update - this bug has been corrected and validated in Cluster Version 1.284.104.20240206-131615

-Chad

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