Davis Copilot not working in Explain with AI for problems

[NicoleMT]

Hello, the Davis Copilot assistant is not working in Explain with AI for problems. The following message appears: "I'm sorry, but this doesn't seem to be a valid question. Please try rephrasing it or adding additional context."

[NicoleMT]

...

[chrmckenna]

I am having the same issue.  Says the prompt that is generated by dynatrace is not a valid question

[Kenny_Gillette]

Seems sporadic.  I tried on different problems and worked on some then not others.  Tried on one problem and it worked then tried again, then it didn't work

[deni]

This looks like a bug. I was able to reproduce the same behavior in the Dynatrace demo environment.

[Kenny_Gillette · Accepted solution]

I have opened a ticket for this:

https://one.dynatrace.com/hc/en-us/requests/534884

[Kenny_Gillette]

support found issue and fixed it.  I tested it so far and have not had any issues