14 Mar 2019 08:12 AM - last edited on 13 Dec 2021 12:30 PM by MaciejNeumann
Hello,
When installing Dynatrace on a Microsoft CRM environment, the mem and cpu usage changes for the worst.
The process that effects this situation the most is sandboxworker.exe.
Included a graph with the results of a preformance test on a pre prod environment.
The first hump is without monitoring the sbw process, the second two humps are with sbw monitoring turned on.
In production this situation killed the system.
Can sombody explain why .net monitoring from dynatrace can influance a process that mutch?
KR Henk
Solved! Go to Solution.
14 Mar 2019 08:35 AM
Did you checked if on this machine is working antivirus? Especially McAfee? If yes, follow instructions below:
https://www.dynatrace.com/support/help/setup-and-c...
Sebastian
14 Mar 2019 08:56 AM
Hi Sebastian,
Great tip! I will test this,
KR Henk
17 Mar 2019 07:09 AM
Hi Henk,
We have installed Dynatrace on a dynamics system with no problems like you've seen.
Gil.