02 Mar 2023 04:26 AM - last edited on 03 Mar 2023 12:19 AM by MaciejNeumann
We're trying to install Dynatrace one agent using azure Linux VM extension. Installation gets failed with following error. We've checked with firewall team and traffic seems to be flowing OK.
Any kind of idea/guidance would be much appreciated.
"message": "VM has reported a failure when processing extension 'oneAgentLinux'. Error message: \"Installation failed:ERROR: Agent installer failed\"\r\n\r\nMore information on troubleshooting is available at https://aka.ms/vmextensionlinuxtroubleshoot "
Solved! Go to Solution.
I think you need to check the logs to be able to identify the issue.
for more details please check the following links that might help you in troubleshooting the issue, also, you can open a support ticket and include the logs and screenshots as well
to open a Dynatrace support ticket: https://support.dynatrace.com/