18 Apr 2024
07:53 PM
- last edited on
19 Apr 2024
08:00 AM
by
MaciejNeumann
When I try to attach documents or images in the support section I see this:
Anyone having this error too?
Solved! Go to Solution.
19 Apr 2024 01:36 PM - edited 19 Apr 2024 01:38 PM
Yes, for me its not a network error but it sometimes says an error occurred. Usually it works if I upload the same file for a second or third time but it is slightly odd.
I have been encountering this issue for 2 weeks now.
24 Apr 2024 08:53 AM
Thanks for letting us know. Can you open a support ticket and record a HAR from when you attempt to attach files? You can then agree with the support engineer how to provide this file, likely ftp or email.
Apologies for the inconvenience.