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Error in when attaching files

DynaMight Guru
DynaMight Guru

When I try to attach documents or images in the support section I see this:



Anyone having this error too?

The true delight is in the finding out rather than in the knowing.

Yes, for me its not a network error but it sometimes says an error occurred. Usually it works if I upload the same file for a second or third time but it is slightly odd.

I have been encountering this issue for 2 weeks now.

A Dynatrace Professional nerd working for Conclusion Xforce

Dynatrace Leader
Dynatrace Leader

Thanks for letting us know. Can you open a support ticket and record a HAR from when you attempt to attach files? You can then agree with the support engineer how to provide this file, likely ftp or email. 
Apologies for the inconvenience. 

Synthetic SME and community advocate.

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