03 Nov 2022 10:26 AM - edited 11 Nov 2022 03:10 AM
Hello Team,
I get an error when installing OneAgent offline for SUSE Linux Enterprise 15, the error is:
"Error: User name/UID 'dtuser' configured for OneAgent does not exist. installation aborted".
When I installed it on Centos 7, the system created dtuser not checking from an existing user, when I check on the document it's no different installing OneAgent for Centos or SUSE, please explain what did I miss.
The screenshot of the error:
11 Nov 2022 03:27 AM
Please somebody help
25 Apr 2023 11:26 AM
Facing the same issue. If your issue is resolved now, Can you please share the steps of how you have resolved it?
01 May 2023 10:25 AM
Hi,
You can report this in Dynatrace ONE.
Anyway, have you tried to create "dtuser" manually?
Best regards
01 May 2023 01:33 PM
Hi,
I believe you need to open a support ticket for that, in case that you are using root during the installation and no security applied on the host.
BR,
Islam