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Error while installing OneAgent to Linux on SUSE Linux Enterprise 15

haswar
Visitor

Hello Team,

 

I get an error when installing OneAgent offline for SUSE Linux Enterprise 15, the error is:

 

"Error: User name/UID 'dtuser' configured for OneAgent does not exist. installation aborted".

 

When I installed it on Centos 7, the system created dtuser not checking from an existing user, when I check on the document it's no different installing OneAgent for Centos or SUSE, please explain what did I miss. 

The screenshot of the error:

one agent sles 16.jpeg

4 REPLIES 4

haswar
Visitor

Please somebody help

Facing the same issue. If your issue is resolved now, Can you please share the steps of how you have resolved it?

Hi,

You can report this in Dynatrace ONE.

Anyway, have you tried to create "dtuser" manually?

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

islam_zidan
Champion

Hi,

I believe you need to open a support ticket for that, in case that you are using root during the installation and no security applied on the host.

 

BR,

Islam

Dynatrace Certified Professional - Dynatrace Partner - Yourcompass.ca

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