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Excluding known about regular errors from problems or MDA

Cbeecher
Participant

I have an app which throws consistent SQL errors, which are just the way the system works (not my system) and they create alot of noise. I want to exclude these errors so they don't create problems, alerts or show in multi dimensional analysis. The error is Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements. Previous count = 0, current count = 1.  It happens on the database services e.g. So I went in to the setting for those services and expanded failure detection, General parameters, switched Override global failure detection settings on and added a message to the Ignored exception:
Any exception where message contains "Transaction count after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements".
I am still seeing the errors in the MDA, is this meant to happen?

Does anyone know what the settings actually do - is it just do do with problem creation and alerting?

2 REPLIES 2

Mohamed_Hamdy
DynaMight Leader
DynaMight Leader

Hello @Cbeecher,

is it possible to provide us with screenshots from the created rule and the detected exception class and message?

PacoPorro
Dynatrace Leader
Dynatrace Leader

Hi.
The exceptions override works for Davis and problem detection.
MDA won't exclude those exceptions.

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