How can I enable Infrastructure mode for Linux monitoring?

[kohei-saito]

Hi,

I have a question about OneAgent installation in the infrastructure mode for Linux.

When I checked how to install OneAgent in the infrastructure mode into Linux hosts on your demo site, I saw that I could set "enable infrastructure only monitoring" on as the following image.

However I confirmed it in my trial SaaS tenant, I cannot see any configurations on infrastructure mode as the following image.

How do I enable Infrastructure mode on my trial tenant?

I guess that I can do that by appending the option "INFRA_ONLY=1" into "/bin/sh Dynatrace-OneAgent-Linux-1.141.217.sh APP_LOG_CONTENT_ACCESS=1" when I run this script.

Thanks,
Kohei Saito

[Tomasz_Gajger · Accepted solution]

Hi Kohei,

You need to contact your sales representative in order to get Cloud-infrastructure mode enabled for your tenant. Specifying INFRA_ONLY parameter when there is no Cloud-infrastructure mode enabled in license settings will result in the installer rejecting the parameter and refusing to continue.

Regards,

Tomasz

[kohei-saito]

Hi @Tomasz G. ,

Thanks for your comment!

I understand that we cannot manually switch the monitoring mode from Full-Stack into Cloud-infrastructure on installation and we need to contact support ticket and ask them to enable Cloud-infrastructure mode.

And then, is it the same in the case of monitoring Windows hosts?
Do we need to contact your support?

Regards,
Kohei Saito

[Tomasz_Gajger]

Yes, the same license setting applies to both Windows and Linux hosts.

You need not to contact the support as the license-related settings are not handled by them. Instead, you must contact your sales representative.

Regards,

Tomasz

[kohei-saito]

Hi @Tomasz G.,

OK, I understand that we need the same license setting for Windows and Linux hosts and contact our sales representative.

Thank you very much!

Regards,
Kohei