07 Jul 2017
01:36 AM
- last edited on
27 Feb 2023
08:38 AM
by
Karolina_Linda
Hi, I'm looking at instrumentation of MS Dynamics CRM via Dynatrace (SaaS or Managed) but can't seem to find much details on it in terms of supportability. Has anyone tested that with Dynatrace so far and/or have any experience with it?
We do have MS Dynamics CRM instrumented with App Mon 6.5 and it worked well with some custom sensors. Not 100% sure how it will be like in Dynatrace since there's no custom sensor configuration options aside from custom service settings in Dynatrace.
Solved! Go to Solution.
24 Dec 2017 03:10 PM
Hi guys,
Any update on that question ? or anyone know anything about monitoring CCA (Customer Care Accelerator for Microsoft Dynamics CRM) with dynatrace?
Yos @Gil G.
20 Sep 2018 09:58 AM
Did you try with Dynatrace now that custom sensors are supported?
Can you provide us with a list of the configured sensors you did in AppMon?
/Thomas
24 Sep 2018 01:02 PM
@Thomas H. we have Dynamics CRM monitored with Dynatrace with no issues.
06 Nov 2018 01:27 AM
Hi Gil
Are you able to provide any custom work performed in order to get this working or was it a straight forward vanilla agent install and restart to get monitoring?
Also, which version of Dynamics AX are you using?
Thanks
Grant
29 Mar 2023 01:19 AM
Hi there, would you be able to elaborate on how you achieved Dynamics CRM being monitored by Dynatrace? What integration setup did you have to do to?
29 May 2024 01:39 AM
@gilgi , could you please provide the details on how we can integrate CRM Dynamics with Dynatrace?
Thanks