01 Nov 2022 04:51 PM - last edited on 19 Jun 2023 09:45 AM by Karolina_Linda
We're currently experiencing an issue with OneAgent where we have gaps in the data and we see "Unmonitored" periods in the availability of the Linux servers. We can trace this back to a Virus scanner running on the server. We were wondering if there is a way to have OneAgent ignore that virus scanning software.
01 Nov 2022 07:53 PM
I dont quite understand, Is Dynatrace alerting you to the scan? Or is the Scan causing a gap in metric data from the Oneagent? I have had issues with Virus scans before and the solution as to put the Oneagent Directories into an approve/ignore list.