OpenTelemetry spans being received, but not persisted

[AntonioSousa]

I have OT spans that are being received at the tenant (visible by dsfm:server.spans.received), but are not being persisted (no values for dsfm:server.spans.persisted).

Any ideas why this might be occurring?

[Fin_Ubels]

Hey Antonio,

How are they being ingested? If via the API it might be good to ensure the auth is good and the right endpoint is being used.

Also have you had a look at the span capture settings yet to ensure there aren't any rogue settings blocking ingest?

[AntonioSousa]

@Fin_Ubels,

It's through the API. Auth seems good and endpoint is correct too. Also no configurations for blocking ingest.

[Julius_Loman]

Maybe corrupted or invalid spans?

[AntonioSousa]

@Julius_Loman 

Maybe 😁 I'm trying to figure out a way to debug this, maybe some MITM...

[Julius_Loman]

I'd put an OTEL collector in between the application and Dynatrace to see what's going on.