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Problem with ActiveGate SSL certificate

Frequent Guest

Hello friends, I am trying to install OneAgent on a redhat 7.9 server but I am getting error messages related to SSL certificates. It should connect with ActiveGate but it is not possible to share evidence of the errors obtained.


DispatcherPeriodicMessageCenter::sendHeartbeatMessage: Heartbeat failed: Try again.
2024-03-04 19:18:56.588 UTC [00002ddb] warning [comm ] Certificate check failed with cainfo from { serverCAInfo: [/opt/dynatrace/oneagent/agent/conf/ruxitserverfull.pem, /var/lib/dynatrace/oneagent/agent/customkeys/custom.pem], proxyCAInfo: [] }
2024-03-04 19:18:56.588 UTC [00002ddb] info [comm ] URL not working (SSL certificate problem: self signed certificate) (occurred 14 times in the last 1h 0m 0s)


Dynatrace Champion
Dynatrace Champion

Please check if you have a proxy between the oneagent and the activegate .

You can add you own certificate.

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