Hello Community,
I observed that even graceful reboot events are being reported under the “Ungraceful Reboot” problem category in Dynatrace.
I verified this behavior across the last 365 days of alerts, and the pattern remains consistent — graceful reboots are still classified as ungraceful.
Could someone please explain:
How Dynatrace determines whether a reboot is graceful vs ungraceful?
Under what conditions a graceful reboot may still be detected as ungraceful?
Are there any known limitations, configurations, or log dependencies that can cause this behavior?
Any supporting documentation or best-practice references would be greatly appreciated, as this information is required for internal and customer validation.
Thank you in advance for your support.
