com.dynatrace.builtin:service.errorcounthttp4xx not sending correct data

[callum]

It appears that com.dynatrace.builtin:service.errorcounthttp4xx is not sending the correct data back:

  [ 1504794000000, 71 ],
  [ 1504794600000, 66 ],
  [ 1504795200000, 67 ],
  [ 1504795800000, 68 ],
  [ 1504796400000, 66 ],
  [ 1504797000000, 69 ],
  [ 1504797600000, 70 ],
  [ 1504798200000, 66 ],
  [ 1504798800000, 70 ],
  [ 1504799400000, 69 ],

According to the data that is being sent back, it's recording between 60-71 4xx http errors even though the graph on dynatrace is telling a different story:

The graph is only showing 2 4xx http errors in the past day.

Can someone explain this?

[david_n]

Hello Callum,

I would check the time parameters in the get request such as startTimestamp, endTimestamp and relativeTime to ensure that they are not including a timeframe that is larger than the one day timeframe you want.

Thanks,

David Nicholls

[callum]

The timeframe appears to be correct

[wolfgang_beer · Accepted solution]

Could you please open a support ticket and share your service id and timeframe on that ticket so that we can check the details.

[Philipp_Kastner]

@Callum B. one more idea why you might see different numbers - in the UI did you look for failed requests at the dynamic as well as resource requests?

[callum]

@Philipp K. Both dynamic and resource requests show similar readings