dynatrace Cannot enable deep monitoring for this process Injection to this process is disabled by internal configuration

[saeedtemraz]

By checking one of the monitored MSSQL instances, we encountered this message as the screenshot below also no services are detected.

[AntonPineiro]

Hi,

Can you check deep monitoring rules?

Best regards

[saeedtemraz]

Hi, I checked couldn't identify any items that disables deep monitoring in that case

[kalle_lahtinen · Accepted solution]

OneAgent does not inject into database processes, so what you're seeing is expected. The DB calls are instead detected from Java or .NET services calling the database. The reason why you don't see any services yet could be:

1. You don't have deep monitoring enabled for the calling services

2. During the timeframe there has been no activity like that (sometimes possible in test environments with low load)

In your screenshot it shows 10 processes calling the database process. You can click that box to list those processes, and then drill down from there. Check the deep monitoring status of those processes, maybe they're still pending a restart for example?

[radek_jasinski]

Have you verified the entries in the OA logs? Perhaps you have a problem with supporting some version of the application process that communicates with the database. Check or submit the logs.