We have recently installed OneAgent (Dynatrace Managed deployment) into the production environment of one of the applications here onsite, and have been having trouble with the user sessions.
User sessions are appearing to have short durations with a very short time span occurring between them (As if they are split up).
most of the sessions show user actions hitting the landing page, followed by a number of Error Events. There also doesn't appear to be any other user actions occurring beside the loading of the landing page.
The two errors that stand out the most are (Unable to get property 'hide' of undefined or null reference), and (Object doesn't support property or method 'isSourceActionCreated')
I am not sure if these JS errors are related to the problem involving the user sessions looking like they are split up, but if anyone has experience with this sort of problem, I would love the assistance.
(Note: the PreProd environments for the same application have been onboarded, and do not have the same user session problems.)
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