DtCookies loading when RUM script not injected

[GR]

Hi 

We are facing same issue with the dtCookie. The RUM script which sets the Dynatrace cookies are set even when RUM script is not injected. We have categorized Dynatrace cookies under performance and analytics. When the user is not consent to collect performance and analytics cookie we don't load the RUM script. Which will not create any Dynatrace related cookies. But in our case dtCookie is getting created even when performance consent is not accepted by the customer. Could you please help us understand what is the expiry of dtCookie and why is it set when RUM script is not injected. 

[radek_jasinski]

Hi,

Have you had a chance to read this part of our documentation:
https://docs.dynatrace.com/docs/manage/data-privacy-and-security/data-privacy/cookies

Radek

[GR]

Hi Radek,

Ya I saw this documentation. All I could understand is the format of dtCookie is changed in the newer version of Dynatrace one agent. But in our case the dtCookie should not load at all as we are not injecting the RUM script when performance category is not consent by the user. Is the format change has anything to do with this. Please advice.