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Mobile app monitoring beacon request failed error

sravanineriyan
Visitor

Hello All,

 

i am trying to implement Mobile App monitoring as a POC. when I ran the code, it is successful and working with no errors. But i can't see data is populating in console. I can see the below logs in logcat in android studio. could you please help me on how to sort this issue.

D #454.beacon request failed
javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.

2 REPLIES 2

Patrick_H
Dynatrace Champion
Dynatrace Champion

This sounds like a certificate issue - is the beacon endpoint using a self-signed certificate?
https://docs.dynatrace.com/docs/shortlink/oneagent-sdk-android-communication#include-certificates might help here.

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

PacoPorro
Dynatrace Leader
Dynatrace Leader

I agree with @Patrick_H  , looks like a certificate issue.
You have a post here in the community about RUM troubleshooting for mobile.
https://community.dynatrace.com/t5/Troubleshooting/Mobile-applications-Issues-with-mobile-RUM/ta-p/2...

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