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No more crash reports in mobile applications

monique_vanwall
Organizer

For quite some times we are monitoring our mobile apps with RUM.  After the move to SAAS, we notice that for multiple apps, there are no crash reports.  Not for all apps, not depending on new versions.  
After some more investigations, we found out that this already started in managed.  And that crashes still happen (we can find this in our logs)
Anyone having simular observations ?

1 REPLY 1

Patrick_H
Dynatrace Leader
Dynatrace Leader

Hi!
I suggest to create a support ticket for this, to find the root cause for this issue.

iOS help: https://www.dynatrace.com/support/help/shortlink/ios-hub

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