Opt-out for Real User Monitoring

[franz_soengen]

Hi,

I saw the blog post about Cookie opt-in mode and wondered if there was a way to implement an opt-out? Say a user decides to opt-in and then they want to undo their action.

I didn't see any dtrum.disable() but I assume it would be possible to delete all Dynatrace cookies and their backups in session storage since Dynatrace would not automatically recreate them with "Cookie opt-in mode" enabled. Does this stop the collection of RUM data for the current session though? Or is there any "more official" way of disabling RUM for a specific user from the client side?

best regards
Franz

[joshua_raymond · Accepted solution]

Hey Franz,

There will be a dtrum.disable() method available soon within the product, however, I unfortunately don't have any exact timelines.

Thanks,

Josh

[juan_moyano_mar]

@Joshua R.:

According to this post this feature should be available now but, still, dtrum.disable() throws an error.

Any idea?

[joshua_raymond]

Hi Juan,

Can you please ensure that you are using v144 of the agent? The dtrum.disable() function is available within this version as explained within this blog post.

Thanks,

Josh