We are facing issue with Pega application for which user sessions are not visible.
Application is using jdk1.8.0 and Pega version is 7.3.
Would need you help here.
Solved! Go to Solution.
If the technology is supported then, go through with the below link to troubleshoot.
Also, look for the firewall constraints as well. Check the WAF (if available in your environment) in case blocking is occurring.
We are using a Pega application (v8.3) along with Pega Cloud; from what I understand there is "data-in-transit" encryption taking place. In the past, the application team disabled this encryption which allowed RUM to function correctly. The Tomcat process for the web layer is running on OpenJDK Java v1.8.